HomeClosing

The roles

Closing

Understand the business, explain the options and help the owner decide.

From first questions to setup

A signed application may still need checks, approval, delivery and activation. Find out which stage triggers commission.

  • Ask how the business takes payments and what needs improving.
  • Understand its contract, costs, equipment and daily needs.
  • Explain a suitable service, its charges and limitations.
  • Answer questions without promising what you cannot control.
  • Agree the next step and keep the handover clear.

Not every closing role is the same

Inbound roles work with people who have enquired. Outbound roles involve finding opportunities. Full-cycle roles combine prospecting and closing.

Field sales involves visits. Office, hybrid and home-based roles may use phone or video. Check travel, hours and lead sources in the advert. There is no universal daily meeting target.

What helps

Clear communication, numeracy and organisation. Practise comparing costs and explaining a service without jargon. Be ready for rejection, follow-up and, in some roles, variable income.

Two pay examples

Checked 3 October 2026: SumUp’s Newcastle Business Development Manager role lists £42,180 basic, £6,000 car allowance, £2,160 incidentals and £70,360 OTE. It is a one-year fixed-term role requiring two years of B2B new-business field sales experience.

Dojo’s London Field Sales Executive is self-employed and commission-only, with upfront and recurring commission. There is no guaranteed basic salary.

These are individual adverts. OTE is conditional and residual commission depends on the contract. For self-employment, check costs, tax responsibilities and how you would manage a quiet month.

Try a conversation

Fictional example. Merchant: “I only care about the rate.” You: “Of course. Can we look at the other charges and how you take payments too, so you can compare the total cost?”

Ask about payment methods, transaction size, monthly volume and the current contract. Explain what you still need to know before recommending anything.

Practise explaining one cost calculation and handling one objection calmly.

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Sources and further reading

Updated 3 October 2026. Advertised examples may change.